So, don't be alarmed when you receive a partial order, check our email first to see if the items expected are correct. When each package is dispatched, we will send an email to let you know what items to be expected & the track & trace code to follow the shipment. Since March 2021, we dispatch from 2 locations (Rotterdam & Asia) thus, you will sometimes be receiving your order in multiple packages. There is nothing worse than having to be surprised with unforeseen extra costs! What you pay at the store is final. Is Duty/ Import Tax included in the price?Ībsolutely! All import duties & VAT have been included in the price.